Keeping everyone safe
The health and safety of our passengers and employees is our number one priority. We have therefore reviewed our 'business as usual' operations and we have made some changes following government guidelines and guidance from public health authorities to ensure high levels of hygiene and safety can be maintained for everyone travelling with us during the Coronavirus (COVID-19) crisis and beyond.
Last updated 25/03/2022
Safety and hygiene
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All employees will be temperature checked before the start of every shift
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All employees will be encouraged to wash their hands regularly during their shift for 20 seconds with soap and water and dry them properly
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Where hand washing is not possible, sufficient hand sanitiser is available in all of our vehicles to enable passengers/drivers to clean their hands
How our vehicles have changed
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We have assigned drivers to specific vehicles
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Where possible, to encourage ventilation the air conditioning on all of our vehicles will be in use at all times whilst in operation
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All vehicles are fitted with PEPA-F antiviral filters
Keeping our vehicles clean and sanitised
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All employees will be encouraged to wash their hands for 20 seconds with soap and water and dry them properly before boarding any of our vehicles
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All of our vehicles carry a kit of cleaning supplies to maintain our required standards, these kits include gloves, disposable aprons, disinfectant and antibacterial cleaning wipes
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Increased cleaning of our vehicles will be carried out - this will include a daily deep clean of the drivers area and objects and surfaces that are touched regularly, such as buttons to open doors, door handles, hand rails, locker handles, armrests, headrests, seatbelts, tables, hard floors and vehicle keys
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Adequate disposal of cleaning equipment will be available on board all of our vehicles
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In addition to manual cleaning of our vehicles all of our vehicles will receive a fogging sanitisation at the beginning and the end of each day. By using a fogging machine disinfectant is more comprehensively delivered across the whole vehicle ensuring a higher efficiency of disinfection
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At the end of each day all waste and belongings will be removed from all vehicles
Passenger requirements
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If you have symptoms of Coronavirus (COVID-19) please do not travel if you can
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Respect our drivers and other passengers space while boarding, travelling and alighting - do not congregate near entrances/exits while waiting
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When boarding/alighting our vehicles please use the hand sanitiser provided to clean your hands
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Please cover your mouth and nose with a tissue or your elbow when coughing or sneezing
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Be careful not to touch your face
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Be aware of the surfaces you touch
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Please do not consume food and drink onboard our vehicles
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Face coverings are no longer mandatory, but If you wish to wear a face covering then please do
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Please treat our drivers with respect and follow any requests and onboard notices
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If you are responsible for children while travelling onboard our vehicles, please help them follow the guidance
For further guidance and support please visit the following websites;
Get in touch
If you would like to talk to us or have any questions, please do not hesitate to drop us an email or give us a call.